D360 is a certified B Corp and medical laboratory dedicated to making high-quality diagnostic testing accessible, reliable and fast, helping to alleviate NHS stress and empower individuals with vital health insights. D360 is committed to innovation, sustainability, and patient care and provides trusted pathology services that support better health outcomes for all.

Building Awareness: Why We Chose Carbon Literacy Training

Sustainability is central to our business vision but before our Carbon Literacy training, awareness within our team was varied and low in some cases—many had come across the term but didn’t fully understand it nor the scale of the climate issue. The more we heard about it, the more we recognised how important it was to get to grips with Carbon Literacy for personal and business reasons.
As D360 is a relatively small team, we decided to train together as an entire organisation and selected Hattrick to deliver their Net Zero Masterclass. Here, sustainability isn’t just for Leadership, it’s fundamental to our culture so there was never any question that we wouldn’t all get involved. We set the date, organised the face-to-face session, and began our Carbon Literacy journey.

The Training Experience: Challenges and staying motivated

Taking a day out of the working week for the whole organisation is a significant commitment so everybody made sure they had a clear head going into the training as we wanted to do this properly.
The science part of the course and being shown the real scale of the problem was hard going so we appreciated the course activities and time to be able to discuss and reflect on what we’d heard. The way the course was designed and the very point of the Carbon Literacy training is to motivate people to take action and so by the end of the session everybody became genuinely excited about getting started with their assessment and pledges.
Support from Hattrick continued beyond the training and up until we submitted our assessment to ensure we could get the most from our pledges.

Impact and Ongoing Change

Since completing the training, we’ve seen our team make more conscious and sustainable choices, incorporating their Carbon Literacy pledges into everyday life – at work and at home. These commitments are now reflected in our annual appraisal process. There are some areas where we have already seen measurable benefit, e.g. steps we have taken to minimise energy consumption has meant we’ve gone from usage of 356KWH per test down to 37.26KWH per test and simply by tracking our energy usage, we now have a baseline to be able to set a reduction target going forward.
Equally, there are other areas we need to look more closely at to continue to drive long-term improvements and reduce our carbon footprint. This will involve engaging and collaborating with our supply chain to address our Scope 3 with a particular emphasis on logistics, transportation and packaging where we believe we can make significant reductions. D360 is very proud that every single employee plays an active role in driving positive environmental impact and it’s great to see the boost in morale amongst our team – every new employee will also receive the training.

“It is easy to ‘talk the talk’ but it’s more purposeful when everyone understands the issues and embraces the challenge by ‘walking the walk’. We now have the knowledge, have started to make positive changes together and feel supported to keep pushing for positive outcomes.” Farah Asemi, Company Director & CEO