Sample Requirements
All test requests must be submitted to Diagnostics360 through the portal or using our request form before the sample is sent to the laboratory.
SAMPLE PACKAGING
Category B samples must be packaged according to the following sample requirements guidance:
- Primary container
- The sample must be placed into a correctly labelled, water-tight and leakproof specimen container. For information on the correct container to use, please consult laboratory staff.
- This container must then go into a purpose-designed plastic specimen bag to separate multiple samples.
- Secondary packaging
- The primary containers within their specimen bags must be placed in a clear, durable plastic bag.
- The bag must contain sufficient absorbent material to absorb the contents of the primary container(s).
- Outer packaging
- The secondary packaging must be placed in a compliant carrier. This must be maintained in good condition.
- The outside of the carrier must be clearly labelled biological substance, Category B and display the diamond-shaped UN 3373 badge.


SAMPLE ACCEPTANCE
Any sample that arrives to the laboratory is checked against the following acceptance criteria before processing:
- The sample label details are identical to those on the booking form
- The sample is received within the appropriate timeframe after collection
- The sample has been transported and stored in the correct conditions
- The sample type is suitable for the test requested (inc. correct volume)
- The sample is in good condition (not a leaking/broken tube)
If the sample fails to meet any of these criteria it is rejected and the sample is not processed. In this event, we will contact you and request that the sample is taken again.
So that we can process your sample quickly, please ensure the sample is correctly labelled and packaged, and is stored and transported at the correct temperature, within the appropriate timeframe.
For further information on sample requirements please contact [email protected].